Frequently Asked Questions
This happens when your website user account is not connected to a directory entry in the Church Admin plugin. Get in touch with your Church Administrator for them to fix.
Thankfully that is easy to fix in one of two ways
Method 1 Edit the directory entry
Edit the person’s directory entry. At the bottom of the screen it will look like this.
If they already have an WordPress website account then you can user the dropdown menu. Otherwise type in a username – the plugin would normally use firstnamelastname adding a number if necessary.
Then click Save Details
Method 2 Create user accounts for everyone that needs one.
Clicking on Church Admin>People>Create Users will bring up this screen to begin creating accounts for all the entries that have email addresses stored.
Choose which member types you want to give accounts to.
Then click Create Users
Thankfully that is easy to fix in one of two ways
Method 1 Edit the directory entry
Edit the person’s directory entry. At the bottom of the screen it will look like this.
If they already have an WordPress website account then you can user the dropdown menu. Otherwise type in a username – the plugin would normally use firstnamelastname adding a number if necessary.
Then click Save Details
Method 2 Create user accounts for everyone that needs one.
Clicking on Church Admin>People>Create Users will bring up this screen to begin creating accounts for all the entries that have email addresses stored.
Choose which member types you want to give accounts to.
Then click Create Users