The Debug log page is a troubleshooting tool. When something isn’t working as expected, turning on debug mode tells Church Admin to record detailed information about what it’s doing behind the scenes. If you contact support, that log helps pin down the problem quickly — and you can send it to the support team straight from this page.
Finding the page
Go to Church Admin → Settings → Debug log. At the top the page tells you whether debug mode is currently on or off, and whether your site is a multisite install.
Turning debug mode on and off
There are two ways to switch debug mode on:
- The easy way — click the Toggle debug mode button on this page. It flips debug mode on or off, and the status line at the top updates to confirm.
- In wp-config.php — if you (or your developer) prefer, add this line to your site’s
wp-config.phpfile:
define('CA_DEBUG', TRUE);Both do the same job. The button is fine for everyday use; the wp-config.php approach is handy if you need debugging on before you can reach the admin screens.
Remember to turn debug mode off again once you’ve finished troubleshooting. Leaving it on continually writes to the log file, which grows over time and isn’t needed in normal use.
Viewing the log
Once debug mode has recorded something, the log appears at the bottom of the page, along with its file location and current size. If no log exists yet, you’ll see a message saying so — which is good news, as it means no errors have been encountered.
Clearing the log
Click Clear Debug log to empty the file and start fresh. This is worth doing before you reproduce a problem, so the log then contains only the relevant entries and is easier for support to read. It’s also how you reclaim the space if the file has grown large.
Sending the log to support
When the log is present, a Send debug log to support button appears. This sends the log to the Church Admin support team so they can see exactly what happened. A good routine when reporting an issue is: clear the log, turn debug mode on, reproduce the problem, then send the log to support.