Church Admin Plugin

Clear Email Queue

⭐ Premium

The Clear Email Queue screen empties the email queue immediately, cancelling any emails that are waiting to be sent. This is the tool to use when you have scheduled a bulk email and want to cancel it before it goes out, or when the queue has become stuck and emails are backing up.

Go to Church Admin → Communications → Clear email queue.

What it does

The screen runs immediately when you visit it — there is no confirmation prompt and no form to fill in. It counts how many emails are currently in the queue, deletes all of them, and reports how many were cleared. The queue is emptied in a single operation.

When to use it

  • Cancelling a scheduled email — if you scheduled a bulk email for a future date and time and have since realised it contains an error or shouldn’t go out, visit this screen before the scheduled send time to cancel it. All scheduled emails in the queue are cleared, not just the most recent one — so make sure you’re happy to cancel everything currently queued.
  • Clearing a stuck queue — if emails have been queuing but not sending — for example because a cron job stopped running or your email service was temporarily unavailable — clearing the queue lets you start fresh. You may need to resend the email manually afterwards from the Sent Emails screen. See Sent emails log.
  • After changing email settings — if you change your email sending method and have old queued emails that were formatted for the previous settings, clearing the queue before the new settings take effect prevents those emails being sent incorrectly.

Important — no undo

The queue is truncated immediately with no confirmation step and no way to recover the cleared emails. If you clear the queue and want to send those emails after all, go to Church Admin → Communications → Sent Emails, find the email in the list, and use Resend to previous recipients or Edit and send to send it again. See Sent emails log.

If the count shows zero

If the screen reports that zero emails were cleared, the queue was already empty. This means either the scheduled email has already been sent, or you are sending immediately rather than using a queue. Check the Sent Emails screen to confirm whether the email has gone out. Check your email settings if you expected a queue to exist — emails only queue when queueing is configured in Church Admin → Communications → Email settings. See Email settings.

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