Mark.Dunstan

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Viewing 15 posts - 1 through 15 (of 44 total)
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  • in reply to: Ministry Team Contact unable to access Ministries Module #10934
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Individual permission setting is now working well, even when my team contact WordPress role is a clone of “Subscriber”, so that’s perfect. Accordingly, I’m going to mark this as resolved.

    Role based permission still isn’t working, but I’m less bothered by that. Would be a “nice to have” in the future…

    in reply to: Sermon Series block link produces “no file” error #10932
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    I’m closing this report. I was using the old style sermon player. Recently the filter on that stopped working and accessing the sermons page from a sermon-series block, instead of the “no file” error presented instead a “Critical Error” message (though the site continued to work).

    I am now using the new style sermon player and it all works fine.

    in reply to: “Check them out” email link not working #9946
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Link is now leading to my dashboard with an error message, “You do not have permission to do that.” I used my full admin login…

    in reply to: Ministry Team Contact unable to access Ministries Module #9944
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Still having problems with this. (Happily I have not launched this on my church yet, so it’s only me testing it out.)

    I’ve set up three different user accounts as ministry team contacts. They get the email alerts correctly when someone volunteers. The links in the emails now seem to work (I can’t access the forum for that post to mark it resolved), but it is still giving me a headache.

    In “Settings”, the module access by “Roles” doesn’t seem to work at all. One of the accounts is a “Contributor”. Rota and Ministries are set to be accessible to this role, but when I log in as that user, I can’t get to them. In fact, when I try to access the ChurchAdmin page, I am told “You have permissions for 0 out of 27 modules.”

    Conversely, module access by “Permissions” does seem to work … in part… I have given this User access to Ministries and Rota (and a WordPress role which is a clone of Contributor). When I log in as this user, I can access the Rota module, but not Ministries. I am told “You have permissions for 1 out of 27 modules.”

    When I follow the volunteering links in the emails (I have tested “Approve them”), neither of these users give me access to the Ministries page so clicking the link doesn’t approve the volunteers. When my Admin user follows the link, everything works like a dream!

    I am desperately trying to give approval and rota permissions to my team leaders without giving them unlimited access to the website, but I can’t make it work. Can you see anything I am doing wrong and point me in the right direction, please?

    Thank you,
    Mark

    in reply to: Approving Volunteers – links failing #9934
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Further update…
    New user “check them out” links in emails also sending to a page “The link you followed has expired.” Posting here because it’s the same error. Will also post in support forum.

    in reply to: Update Event Error #9922
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Whoops! My bad.
    My host has sorted it now.

    in reply to: Synchronising with MailPoet? #9764
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Thanks @kgourlay. That’s interesting to know. I use Mailpoet on another site and, like you, appreciate the simplicity of the WordPress integration. I might explore this further along the lines you have suggested.

    in reply to: App calendar edits not working #9709
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Hello again,
    I got the same problem again last night.
    I just wanted to alter the date of an existing event (which had been put in incorrectly).
    Sadly, I received the same error message as before on saving, and the change was not saved.
    I’m on version 4.0.18 now.
    Again, I’ve updated the event on the web-portal.
    With all best wishes for Christmas!
    Mark

    in reply to: Ticket Booking not working #7713
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Thanks Andy.
    Yes. And no.

    Your change appears to have fixed the booking so that it does create a booking and email the purchaser (though not the admin, which it did before, I think).

    The booking is also recorded an the ticket available for download as PDF. (I don’t understand what the QR code does btw.)

    However, it appears I can still only book one ticket per booking. Clicking the “Add Ticket” button does nothing…

    And when I look on the dashboard, the number of tickets originally on sale is listed in the “Optional Custom Fields” column, and the number of tickets sold (i.e. 1 in my case) is listed in the “Quantity Available” column.

    Hope this helps you fix it completely…

    in reply to: Ministry Team Contact unable to access Ministries Module #7706
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Any joy with this, Andy?
    If it helps:
    I’ve tried using a bespoke user type which is a clone of “editor”, too, but it doesn’t seem to make any difference.
    I’ve also tried deleting the “subscriber” level user type of the team leader user, but to no avail.

    Hope you can find something out…
    Mark

    in reply to: Create User Account error #7608
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Yes, this worked. Thanks.

    in reply to: User updates not saving #7599
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Further to this, and testing it to see whether you had managed to fix it yet, I have just discovered another quirk… In the “Refine address list privacy” section, I removed permission to show my cell number and saved. This then made my marital status “N/A” and removed ALL my permissions under “Refine address list privacy”.

    in reply to: User updates not saving #7585
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Sure. I’ve tested it with the Update Household process created by the Basic Register block.

    The elements that are not saving are:

    Marital status

    To receive Blog posts by email
    To receive Prayer requests by email
    To receive Bible readings by email

    All four elements of the “Refine address list privacy”, i.e.
    Show email address
    Show cell number
    Show landline
    Show address

    I’ve not checked anything above Marital Status. I think they work.

    Hope that helps,
    Mark

    in reply to: My Prayer List not showing Churchwide Prayers #7577
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    And has been fixed again (v3.8.10)

    in reply to: Message to App Users #7572
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Yes – an app push message (only done it once so far). Shows up under “Messages” in the app.
    I can’t remember whether I sent it from the app or from the plugin in a browser. Would/could that make a difference?

Viewing 15 posts - 1 through 15 (of 44 total)