Mark.Dunstan

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 36 total)
  • Author
    Posts
  • in reply to: Ticket Booking not working #7713
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Thanks Andy.
    Yes. And no.

    Your change appears to have fixed the booking so that it does create a booking and email the purchaser (though not the admin, which it did before, I think).

    The booking is also recorded an the ticket available for download as PDF. (I don’t understand what the QR code does btw.)

    However, it appears I can still only book one ticket per booking. Clicking the “Add Ticket” button does nothing…

    And when I look on the dashboard, the number of tickets originally on sale is listed in the “Optional Custom Fields” column, and the number of tickets sold (i.e. 1 in my case) is listed in the “Quantity Available” column.

    Hope this helps you fix it completely…

    in reply to: Ministry Team Contact unable to access Ministries Module #7706
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Any joy with this, Andy?
    If it helps:
    I’ve tried using a bespoke user type which is a clone of “editor”, too, but it doesn’t seem to make any difference.
    I’ve also tried deleting the “subscriber” level user type of the team leader user, but to no avail.

    Hope you can find something out…
    Mark

    in reply to: Create User Account error #7608
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Yes, this worked. Thanks.

    in reply to: User updates not saving #7599
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Further to this, and testing it to see whether you had managed to fix it yet, I have just discovered another quirk… In the “Refine address list privacy” section, I removed permission to show my cell number and saved. This then made my marital status “N/A” and removed ALL my permissions under “Refine address list privacy”.

    in reply to: User updates not saving #7585
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Sure. I’ve tested it with the Update Household process created by the Basic Register block.

    The elements that are not saving are:

    Marital status

    To receive Blog posts by email
    To receive Prayer requests by email
    To receive Bible readings by email

    All four elements of the “Refine address list privacy”, i.e.
    Show email address
    Show cell number
    Show landline
    Show address

    I’ve not checked anything above Marital Status. I think they work.

    Hope that helps,
    Mark

    in reply to: My Prayer List not showing Churchwide Prayers #7577
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    And has been fixed again (v3.8.10)

    in reply to: Message to App Users #7572
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Yes – an app push message (only done it once so far). Shows up under “Messages” in the app.
    I can’t remember whether I sent it from the app or from the plugin in a browser. Would/could that make a difference?

    in reply to: My Prayer List not showing Churchwide Prayers #7568
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Sadly, this error appears to have returned (v3.8.8)

    in reply to: “Delete This and Future” not deleting “Future” #7524
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    I am still having difficulty with this, but now a different problem …

    1. On the web portal, noticing “Delete this and future” no longer existed, I recently clicked “Delete Series” thinking it would delete the selected and future events. Perhaps unsurprisingly, it did what it said on the button and deleted the whole series – past events and all… not to worry! User error…

    2. On the app, the “Delete this and future option” still exists, but it deleted the whole series, too. I discovered this as follows… Using the web portal, I created a series of 10 repeating events, then changed the second one’s location. I was careful to select the “single event” change option at the bottom, though I did notice the text at the top of the page said “SERIES CHANGE” (or something very similar). It changed ALL the future locations and added an extra event to the end of the series (still reading 10 events). I tried again to alter the third event with the same result. Then I used the APP admin function to delete “This and future”, starting with the 9th occurrence of the series (which was now 12 events long). It deleted the whole series (i.e. the last 10 events)

    Please can you have a look at all of this?
    Thanks

    in reply to: Problem with HTML in admin emails #7523
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Hello Andy,
    Just bumping this because it’s still happening šŸ™‚

    in reply to: Rota planner permissions #7445
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Hello Andy, can I just check how this works…

    If a ministry has no Team Leader, the volunteer applications are emailed to the admin, who can then approve them.

    If a ministry does have a Team Leader, the volunteer applications are emailed to that leader with the “approve or decline” links. This is ideal. Thank you.

    I have learned from your post above that those links require the Team Leader user to be not a subscriber. When I tried it, I learned that user also had to have been given “Ministries” permission. Provided those things are in place, the approve or decline function works well. But…

    Whilst granting “Ministries Permission” to an individual user does give access to the “Schedule/Rota” module so the Team Leader can set the rota for their team (that’s brilliant!), it doesn’t actually let that user access the “Ministries” module. That means they can’t see their individual ministries and add or remove people from their teams if they have need to do so – they have to ask the admin to do that. Is that correct?

    Thanks for all you’re doing with this – it’s great.

    in reply to: Prayer Requests Error 404 #7429
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Thanks Andy,
    Strangely, the display of the prayers is working now…

    After I raised the question above, I noticed the same was happening to ALL my blog posts (i.e. including the ones not connected with your plugin), so I contacted the theme designer in case they’d done something. This morning, they asked for a link to test it, but it is now all working perfectly (and I’ve checked it on 2 PCs and a laptop!)

    So it’s a mystery. Maybe my PC getting itself in a knot last night?

    Blessings…

    in reply to: Prayer Requests Error 404 #7426
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Good evening, Andy.
    I couldn’t adapt the themes index.php files (they didn’t look like your examples) so I gave up.

    However, the one theme that did display the prayer requests adequately* now isn’t … Have you changed something connected with this since 16th April?

    The “All Prayer Requests” page is doing what it should, but when I click the “Read more” links, the individual prayers are coming up as if they were excerpts on the “All Prayer Requests” page – with the “Read more” link still there… and no matter how many times I click that link, all I get (obviously!) is the same excerpt.

    *adequately: it’s not showing the “Add prayer request” line, but I can live with that.

    in reply to: My Prayer List not showing Churchwide Prayers #7425
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Just to note it appears to be working now (v3.7.10)

    in reply to: Prayer Requests Error 404 #7418
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Thank you. That fixed it.
    And now I have the other problem you flagged might be a possibility … my themes don’t want to play nicely.
    I’ll see if I can play with the index.php file.

Viewing 15 posts - 1 through 15 (of 36 total)