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Andy Moyle

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Viewing 15 posts - 16 through 30 (of 1,354 total)
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  • in reply to: Rogue Default Email Address #9933
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    If you head to the Communications section and then Email setup there are the default email and from name fields there. Save those!

    in reply to: Calendar Content Missing #9928
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    What version of church admin plugin are you on, your cache strips lots of things out.
    The calendar works fine on other sites

    in reply to: Calendar Content Missing #9927
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Also turn the cache off which will persist any errors for a while!

    in reply to: Calendar Content Missing #9926
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Hi Stacey.
    As a non logged in user I get this error from something called breeze probably

    Will check your screenshot errors, which are from my plugin.

    Any JS errors will stop it working!

    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Happy to help!

    Firstly the Mailersend not working properly.
    When you send the test email, is the email domain the same as your registered domain with mailersend?
    Have you tested trying to send to a completely different domain like gmail.com?
    New accounts are only allowed to send to the same domain until completely authorised. That’s the last hoop so make sure you have fully gone through the tutorial at https://www.churchadminplugin.com/tutorials/how-to-setup-mailersend/

    Registration not working
    Could you send me what your shortcode is please?
    Also helpful would be to enable debug logging
    Church Admin>Settings>Debug Log
    First delete it if necessary, then toggle it on.
    Then try to register using the short code.
    Then go back to Church Admin>Settings> Send Debug File to Support

    Then I can diagnose what is wrong in your case. Or give me a temporary admin login please!

    Avatar for Andy MoyleAndy Moyle
    Keymaster

    I didn’t get the email from the site about your post. So just seen it. Will fix now!

    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Got to keep the church secretary happy!
    Added the setting v4.1.13, but the delete me has to stay as it is a requirement from the app stores that people have the right to delete their accounts.

    in reply to: Small Groups causing a critical error #9890
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Thanks for letting me know. Will be fixed today

    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Is it still an issue? – I think earlier versions weren’t deleting the api key if the field was empty. And therefore it was sticking to Mailersend. The code in 4.1.10 definitely removes it if the field is empty allowing a change of send option.

    in reply to: Cannot Log into App #9886
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Just delved a little deeper for your site and the home page that is sent to the app is the html for the whole app front page, rather than just some home page content.

    Has someone edited the home page in app content and copy and pasted all of the HTML from https://www.churchadminplugin.com/app/app-markup/ ? That would kill it definitely.

    You just need what would go in the body not the …

    in reply to: Cannot Log into App #9884
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    The latest app updates where meant to sort an issue some churches were having where their hosting company enforced a CORS policy that stopped it working.

    It does mean that most user would need to login to the app again.
    In your case the app is not working well because the home page is not set correctly. HEad to Church Admin>App>App settings and make sure the “Select which app page is Home ” is set to home. Yours is not I think and some weird behaviour is happening. Will fix the default ASAP

    in reply to: Update Event Error #9881
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Oops – left the debugging info in.

    in reply to: Directory People – head of household keeps changing #9876
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Great that sorted it!

    Avatar for Andy MoyleAndy Moyle
    Keymaster

    ‘Tis done!

    in reply to: Directory People – head of household keeps changing #9871
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Hi,
    I’ve no idea why this is happening, so I have added some major debugging to every where in the plugin where the head of household is set or rest in v4.1.4.

    If you could delete any debug log Church Admin>Settings> Debug Log
    Then make sure it is switched on

    Please send me the log when a household is messed up – let me know their name so i can find it in the log!

Viewing 15 posts - 16 through 30 (of 1,354 total)