User updates not saving

About Support Directory User updates not saving

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #7580
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    The update person profile seems to work on the app, but not for users updating their details via the website.
    When details are changed, and “Save” is clicked, the record reverts to how it was previously.

    #7583
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Can you give more detail please Mark? I can’t replicate with the basic register block.
    Any particular fields not updating?

    #7585
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Sure. I’ve tested it with the Update Household process created by the Basic Register block.

    The elements that are not saving are:

    Marital status

    To receive Blog posts by email
    To receive Prayer requests by email
    To receive Bible readings by email

    All four elements of the “Refine address list privacy”, i.e.
    Show email address
    Show cell number
    Show landline
    Show address

    I’ve not checked anything above Marital Status. I think they work.

    Hope that helps,
    Mark

    #7599
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Further to this, and testing it to see whether you had managed to fix it yet, I have just discovered another quirk… In the “Refine address list privacy” section, I removed permission to show my cell number and saved. This then made my marital status “N/A” and removed ALL my permissions under “Refine address list privacy”.

    #7601
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Working on it!

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