User updates not saving

About Support Directory User updates not saving

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  • #7580
    Avatar for Mark.DunstanMark.Dunstan

    The update person profile seems to work on the app, but not for users updating their details via the website.
    When details are changed, and “Save” is clicked, the record reverts to how it was previously.

    Avatar for Andy MoyleAndy Moyle

    Can you give more detail please Mark? I can’t replicate with the basic register block.
    Any particular fields not updating?

    Avatar for Mark.DunstanMark.Dunstan

    Sure. I’ve tested it with the Update Household process created by the Basic Register block.

    The elements that are not saving are:

    Marital status

    To receive Blog posts by email
    To receive Prayer requests by email
    To receive Bible readings by email

    All four elements of the “Refine address list privacy”, i.e.
    Show email address
    Show cell number
    Show landline
    Show address

    I’ve not checked anything above Marital Status. I think they work.

    Hope that helps,

    Avatar for Mark.DunstanMark.Dunstan

    Further to this, and testing it to see whether you had managed to fix it yet, I have just discovered another quirk… In the “Refine address list privacy” section, I removed permission to show my cell number and saved. This then made my marital status “N/A” and removed ALL my permissions under “Refine address list privacy”.

    Avatar for Andy MoyleAndy Moyle

    Working on it!

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