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For an event we had running a couple of weeks ago, I created an online event with a simple free ticket. It worked initially, but then stopped – I received a few emails indicating “No booking found.” I’ve just set up another event to test, but it seems to be failing, too:
– The “Add Ticket” button worked once, but I could not add a second ticket on the same booking.
– When submitting the order, the message “No booking found” appeared on the screen and the admin email address was sent the same message, but no email was sent to the booking email address and no ticket sale has been recorded in the event dashboard.I’d love this to work, please…
Thank youI fixed a different issue on bookings a week or two ago. Looks like I might have broken something else. Will check and fix
Thanks Andy.
Yes. And no.Your change appears to have fixed the booking so that it does create a booking and email the purchaser (though not the admin, which it did before, I think).
The booking is also recorded an the ticket available for download as PDF. (I don’t understand what the QR code does btw.)
However, it appears I can still only book one ticket per booking. Clicking the “Add Ticket” button does nothing…
And when I look on the dashboard, the number of tickets originally on sale is listed in the “Optional Custom Fields” column, and the number of tickets sold (i.e. 1 in my case) is listed in the “Quantity Available” column.
Hope this helps you fix it completely…
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