No paragraphs in email

About Support Prayer Requests No paragraphs in email

  • This topic has 1 reply, 1 voice, and was last updated 1 year ago by Avatar for JonJon.
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  • #6216
    Avatar for JonJon
    Participant

    An update has somehow stripped paragraph returns from emails. The returns are on the website and the app, but once it goes through mailchimp they all get stripped out. Worked fine for many years until I updated yesterday.

    #6219
    Avatar for JonJon
    Participant

    This is a big problem for us and I do hope someone can help. Prayer requests sent from app (android or iOS) or website are all behaving the same–they look fine on website or app but the email that goes through Mailchimp loses all paragraph returns.

    If I try to “send MailChimp” from the backend I get an error: Oops something went wrong with sending the campaign, please check the debug log under settings.

    Also we’re getting frequent double posts, an intermittent problem in the past but persistent now. But that’s a small matter compares to the paragraph returns, as we use prayer requests frequently.

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