Ministry Team Contact unable to access Ministries Module

About Support Rota Ministry Team Contact unable to access Ministries Module

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  • #7586
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Hello Andy,
    I want my team leaders to be able to approve new members for their teams. Sadly, I am struggling to make this happen.

    I have tried setting the role permission for the Ministries Module to a bespoke user type (a clone of “Subscriber”, created by the Members Plugin). That doesn’t give the relevant user access.

    I have tried setting an individual permission for the Ministries Module to the relevant user. That doesn’t give the user access either.

    So I’m stuck.

    Am I doing something wrong or missing something?

    #7589
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    I’ll take a look and see what needs to be done!

    #7706
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Any joy with this, Andy?
    If it helps:
    I’ve tried using a bespoke user type which is a clone of “editor”, too, but it doesn’t seem to make any difference.
    I’ve also tried deleting the “subscriber” level user type of the team leader user, but to no avail.

    Hope you can find something out…
    Mark

    #7716
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    It may be that the team contact for the ministry wasn’t saved – just check that.

    #9944
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Still having problems with this. (Happily I have not launched this on my church yet, so it’s only me testing it out.)

    I’ve set up three different user accounts as ministry team contacts. They get the email alerts correctly when someone volunteers. The links in the emails now seem to work (I can’t access the forum for that post to mark it resolved), but it is still giving me a headache.

    In “Settings”, the module access by “Roles” doesn’t seem to work at all. One of the accounts is a “Contributor”. Rota and Ministries are set to be accessible to this role, but when I log in as that user, I can’t get to them. In fact, when I try to access the ChurchAdmin page, I am told “You have permissions for 0 out of 27 modules.”

    Conversely, module access by “Permissions” does seem to work … in part… I have given this User access to Ministries and Rota (and a WordPress role which is a clone of Contributor). When I log in as this user, I can access the Rota module, but not Ministries. I am told “You have permissions for 1 out of 27 modules.”

    When I follow the volunteering links in the emails (I have tested “Approve them”), neither of these users give me access to the Ministries page so clicking the link doesn’t approve the volunteers. When my Admin user follows the link, everything works like a dream!

    I am desperately trying to give approval and rota permissions to my team leaders without giving them unlimited access to the website, but I can’t make it work. Can you see anything I am doing wrong and point me in the right direction, please?

    Thank you,
    Mark

    #10934
    Avatar for Mark.DunstanMark.Dunstan
    Participant

    Individual permission setting is now working well, even when my team contact WordPress role is a clone of “Subscriber”, so that’s perfect. Accordingly, I’m going to mark this as resolved.

    Role based permission still isn’t working, but I’m less bothered by that. Would be a “nice to have” in the future…

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