Household moved from Member to Mailing List on edit

About Support Directory Household moved from Member to Mailing List on edit

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  • #2858
    Avatar for jmabryjmabry
    Participant

    When a subscriber edits their household, the member type gets changed to Mailing List, and the GDPR Confirmation goes back to “unconfirmed”. Since the Member Type is changed, the household is no longer showing up on the front end.

    #4146
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Will check and get back to you!

    #4618
    Avatar for JonJon
    Participant

    I think we’re having this same problem. On another thread, Households or Members Not Shown in Directory, you were troubleshooting to see why people were falling off. I have discovered that everyone falling off on our site is being moved from “member” to “mailing list” for no apparent reason that I can find.

    #4619
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Front end using [church_admin_register] or the app?

    #4621
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Finally found the bug with [church_admin_register] that changed member_type_id to 1 and sometimes corrupted people_order too. Updating to v2.6780.
    You’ll need to manually move them back as I can’t detect whether they edited themselves ;-)

    #4625
    Avatar for JonJon
    Participant

    Wonderful! I’ve updated and am much relieved. Thank you!

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