GDPR Customizing Not Working

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  • 17th August 2020 at 3:21 am #3070
    Avatar for Nathan BoothNathan Booth
    Member

    Hi,
    I updated the GDPR message with content appropriate to our region, and the system is still sending out the original template email to every user. I went back and checked the Church Admin settings, but my custom email content is still there. Any idea how the plug-in default content is overriding this or where it could be coming from?
    Thanks

    17th August 2020 at 3:47 am #4689
    Avatar for Nathan BoothNathan Booth
    Member

    UPDATE
    When sending a GDPR “TEST” to myself (via the designated button that shows up in the “People” menu when there is 1 or more unconfirmed GDPR records), the correct email template is sent. Additionally, if you click the “send GDPR email to everyone who isn’t confirmed already” – it will also send the correct template.

    So it is only when the system automatically generates the initial GDPR confirmation email as a result of registration that it is somehow reverting to the original plugin text. Hopefully this will help narrow down the issue.

    17th August 2020 at 9:17 am #4690
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Fixed for next update Nathan

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