New lower pricing for Subscriptions

50%off old price

Event booking bug when adding more than 2 people

About Support Support Event booking bug when adding more than 2 people

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #6149
    Avatar for AshtAsht
    Participant

    Our event is located here: https://www.richlandacc.org/kids-programs/kids-build-a-wooden-toy-kit-night/

    When users from the community try and register their family members and add the third person, the second person will lose the ticket type. When they submit the form, a PayPal error appears.

    #6151
    Avatar for Andy MoyleAndy Moyle
    Keymaster

    Unfortunately you have a Javascript error on that page from a different plugin. That would break any other scripts on the page, including the add tickets. If you right click on the page and then click “Inspect” you will see the error. Screenshot below…

    error message in console

    A quick look at view source shows it’s a slider that is trying to be used, but the file that its based on is not there. Most likely the theme “legaladviser” has left the code in.

    #6152
    Avatar for AshtAsht
    Participant

    Thanks, Andy! Appreciate it!

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.