Rota Issue - Multiple Services Not Displaying | Rota | Support
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10th June 2017
Hello Mr. Moyle!
I'm having a bit of trouble with the Schedules function. When you have some time, could you please help?
I'm uploading some Rotas for Sunday Morning and Evening Services, and the Morning Service Rotas uploaded fine, but then I couldn't find where to upload Evening Services. I can't remember exactly where the list to swap between Services was, but I think I remember it being here...
I looked around for where the issue could be, and I think I might have found it... it looks like it might be under the Services tab. Both the services show up as "Inactive," and I'm guessing that because of this, neither show up for the plugin to display in a list for you to choose from. So, the Morning Service would be showing up just because it's the default, and so you don't have to change to it from a list. (This is just a vague guess based on my never having looked into the code of the plugin, so it might be looking in the complete wrong place, but I thought a guess might be helpful to start from 🙂)
Thank you so much for your help, and for all the work you do on the plugin.
Have a great day!
(Nathan Verrips for Roy Verrips)
4th March 2015
I added in the deactivate service feature recently and sometimes it defaults current services to inactive (can't work out why yet)
Latest update now throws a warning on the Schedule page if there's no active services explaining.
10th June 2017
Thank you again for all you do on the admin plugin and mobile app!
I'm guessing we must've skipped an update somewhere as after the last update we saw the attached error on the Rosters/Schedule page showing the SQL error (The redacted part of the image is just a table hash key - I've never had that as an issue before so don't think is the issue.)
I manually added the "active" column, as it's clear without that it would not be possible to make a service activate and why it wasn't working.
Everything it working correctly now.
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