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Households or Members not shown in Directory
28th May 2019
12:29 pm
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Forum Posts: 60
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2nd April 2019
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Hi Andy,
I've noticed on a few occasions that clicking through the members directory, either members or entire households do not show up.

The way I've got round this is to go back into the household listing and move members around and then it seems to work.?!?!?

I've just had another instance this morning where all 3 people in a household did not show up in the directory despite them all being church members. Again it was fixed by moving their locations within the household.

Any ideas please? Just worried that with 150 odd members other's might not be displayed in the directory.

As a side note, they are always found if you search, but are not shown when clicking on the letter in the alphabet.

Thanks Andy, much appreciated!
Blessings,
Rich.

28th May 2019
1:52 pm
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Forum Posts: 675
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4th March 2015
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It's to do with whether the head of household flag has been set. Whenever a household is edited, a check is made to see that it has been set. I'm not sure why it wouldn't be set...
i) import CSV
ii) registering/editing via shortcode
iii) Back end adding/editing
I've checked and the check is made with each one. Bizarre

If you reset the version under Settings, every household is fixed. Don't forget to refresh the front end address list (link at the bottom of the directory)

If you are finding the plugin useful, please subscribe to the app - it's free for your congregation to use and only £9.99pm for a church subscription

28th May 2019
2:22 pm
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Many thanks for the quick reply...

All the editing is done in the back end. When I originally set it up I imported a CSV of all our member details.

Perhaps I'll have a play with resetting the version number under settings as you suggest.

I got caught out once with NOT refreshing the front end, so that's a given now.

Thanks Andy...
Rich.

1st July 2019
1:39 pm
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Forum Posts: 60
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Hi Andy,
I'm still getting random members not showing up in the directory?!?!

I've reset the version as you've suggested but that doesn't help. The only thing that fixes it is manually going into every member setting and scrolling down to member type and re-selecting 'member' and saving. It doesn't seem to follow any pattern either.

Often I only find out when someone complains their listing is not in the directory.

Any other suggestions?

Thanks Andy, apart from that I think all is running really well thank you.
Blessings,
Rich.

2nd July 2019
10:13 pm
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Forum Posts: 675
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So it is the member type that is going wrong. The old bug was head of household, which is long fixed. And of course , people can edit their own household in the app. Will do some digging.

If you are finding the plugin useful, please subscribe to the app - it's free for your congregation to use and only £9.99pm for a church subscription

3rd July 2019
10:23 am
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Many thanks Andy.

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