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Directory listings
1st October 2018
2:46 pm
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Member
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Forum Posts: 7
Member Since:
5th June 2018
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Hi Andy,

In the left-hand column of the directory in which the links to members appear my directory is listing the family name once for even member of a household - ie my family "higgins" has 5 people in it so the directory entry left column reads

H
Higgins
Higgins
Higgins
Higgins
Higgins

1st October 2018
2:53 pm
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Admin
Forum Posts: 569
Member Since:
4th March 2015
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Hi Scott,
That's not the intended behaviour!
Are all of you definitely in one household in the directory?
Perhaps you could send me a refreshed database backup so I can see why this happening for you? (You can do that on the People tab of the Church Admin backend)

If you are finding the plugin useful, please subscribe to the app - it's free for your congregation to use and only £7.50 per month / $10 per month for the church - with a free month trial to get used to it.

13th October 2018
1:27 am
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Forum Posts: 9
Member Since:
6th October 2018
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Hi Andy - the same thing is happening to me.

13th October 2018
9:50 am
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Admin
Forum Posts: 569
Member Since:
4th March 2015
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Can you send me a database backup from the Church Admin main menu so I can see why please?

If you are finding the plugin useful, please subscribe to the app - it's free for your congregation to use and only £7.50 per month / $10 per month for the church - with a free month trial to get used to it.

13th October 2018
2:47 pm
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Members
Forum Posts: 9
Member Since:
6th October 2018
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Hi Andy - thanks for the quick reply. I've got the backup archive. I don't see any obvious way to send an attachment to you. Is there an email address or file upload facility?

25th October 2018
3:57 pm
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Members
Forum Posts: 9
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6th October 2018
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Hi Andy - I saw this issue too but it went away with a version update. Now it's back with some additional issues. I'm on v. 1.5210.

1. If a household has two members, it's listed twice in the index. If it has three members it's listed three times. And so on.
2. When I enter data for a multi-person household, I enter the 1st person, add a person, enter the 2nd person, ..., add household details, save. Only the 1st person's details have been saved. I need to then add and save each additional member of the household.
3. The generated PDF lists every person in a multi-person household separately, as though each one were an independent household.

I'll send you a database archive separately. Please let me know if there's any more info you need.
Thanks

26th October 2018
9:50 pm
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Members
Forum Posts: 9
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6th October 2018
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Hi Andy -

I updated as you suggested and emailed the results. The directory listings looked great. That was yesterday evening.

So today I'm back online adding new households, and the multiple listing issue is back. Version is still 1.52400; the only difference is that the households I added today show up as multiples. Households added previously (prior to most recent version upgrade) are listed correctly. I'll send screenshots and db archive via email.

Thanks
Sheryl

7th November 2018
7:38 pm
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Forum Posts: 569
Member Since:
4th March 2015
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Just for the record of others browsing - directory issues are now sorted!

If you are finding the plugin useful, please subscribe to the app - it's free for your congregation to use and only £7.50 per month / $10 per month for the church - with a free month trial to get used to it.

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