Android App Woes

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Some Android users off the app have been reporting the app getting stuck on a blank page with Home at the top. And others get an “Oops – perhaps Church Admin needs updating or the website is down” message

If it’s the blank page issue…

Somehow the cached data has got corrupted. Clearing app data for Our Church will fix.

Step 1: Open the Settings application on your device.

Step 2: Head over to Apps Menu.

Step 3: Choose Installed Applications.

Step 4: Find the Application you want to Clear the App Data of.

Step 5: Select it, Move to the Storage Tab.

Step 6: Hit Clear Storage/Clear App Data.

If it’s the other error…

This seems to have only affected some devices, especially on completely closing the app or restarting the device. It’s a bug where the device registers to receive push notifications before the app is able to connect to the internet. That’s fixed for v28.6 which should be online overnight.

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ABOUT THE AUTHOR - ANDY MOYLE

Andy Moyle is an experienced church planter based in the United Kingdom. He helps to serve and shape church planting in the mainland of Europe for the Relational Mission family of churches - why not support European mission. The Church Admin plugin has been a labour of love for nearly 20 years serving the worldwide church and is used by churches of 50 and churches of thousands!